Features

• Focuses on process and practices in an organizational context—considers all of the moving parts—people, process and technology.
• Includes templates, guidelines and metrics to jump start quality initiatives and progress organizational maturity in a continuous improvement environment.
• Excellent and comprehensive text book, ideal for collegiate Information Technology courses.
• Never-before-published theory of the three-legged stool of IT business value.
• Best practice techniques for organizational change management, requirements elicitation and analysis, system design, test-driven development, quality assurance and continuous improvement and much, much more…
• Handy Desk Reference places all of the SDLC’s most critical processes, checklists and artifacts at your fingertips.
• Companion CD with over 60Mb of information which include templates, white papers, guidelines, checklists and studies contributed by many companies, scientists and academicians

Benefits

• Saves money. Consultants could easily cost upwards of $500,000 USD to deliver what this book does!
• Consistently deliver systems that meet and/or exceed customers’ expectations
• Increase IT’s business value by producing products that are stable, maintainable and have fewer defects
• Ensure key deliverables are consistent and adaptable based on project size
• Enhance compliance/conformance initiatives with best practice auditing and review processes
• Enhance communications both internally and with your business users and customers
• Practical, easy to implement metrics to realize your continuous improvement cycle